You lose your phone or SIM card and you find out your SIM has been blocked due to too many wrong PIN attempts. Don’t panic this article has been carefully written to guide you on how to check MTN PUK code easily so as to unlock it without any issues.
One of the most important thing you need to know in this situation is how to check your MTN PUK code.
The PUK code or Personal Unblocking Key is a security feature that helps you unlock your SIM card if it gets locked after multiple incorrect PIN entries.
Getting your PUK code can be tricky especially if you lost your SIM card pack or can’t find the information online. But don’t worry! In this article we’ll guide you through simple and stress-free ways to get your PUK code.
You’ll know how to check your MTN PUK code and how to unblock your SIM card in this article so you can get back to using your phone ASAP.
How to Check MTN PUK Code Easily
So you want to know how to check your MTN PUK code? There are several ways to do that. Let’s explore the options so you can choose the one that works for you.
1. MyMTN App
MyMTN App is one of the easiest way to get your PUK code. If you have the app on your phone, follow these steps:
- Open MyMTN App: First, open the app.
- Go to My Account: Tap the “More” icon at the bottom right corner of the app.
- Account Information: Scroll down to “My Account” and tap it.
- Find Your PUK Code: You should see your PUK code there. Tap it to view.
This is fast and easy if you have the app and you don’t want to dial any code or call customer service.
2. USSD Code
Another way to get your MTN PUK code is through USSD. The USSD code will send your PUK code to your phone after you answer some questions. Here’s how to do it:
- Dial the USSD Code: Dial 1237*3# from any MTN number. Don’t use the locked SIM when doing this.
- Answer Questions: You will be asked to answer a few questions. These include:
- Mother’s maiden name
- Date of birth (DD/MM/YYYY)
- Frequently dialed numbers
- Last recharge amount
- Get Your PUK Code: If you answer the questions correctly, your PUK code will be sent to your phone. If you don’t know the answers to some questions, you’ll be told to call MTN customer care for further assistance.
The USSD method is fast and works for most people. But if you can’t answer the questions or your SIM is not registered for self-service, this might not work for you.
3. MTN Customer Service
If the above doesn’t work or you can’t get your PUK code through the app or USSD, you can always contact MTN customer service. Here’s how:
- Call MTN Customer Care: Dial 180 from any MTN number or chat with them online.
- Verify Yourself: You will be asked to provide your personal details to verify yourself. This may include your name, date of birth and possibly your last recharge amount or frequently dialed numbers.
- Request Your PUK Code: Once MTN verifies your details, they will give you your PUK code and you can unlock your SIM.
Customer service is available 24/7 so you can contact them anytime you need help.
4. MTN Store
In some cases especially if you can’t get your PUK code through the app, USSD or customer service, visiting an MTN store might be your best bet. Here’s what to do:
- Find an MTN Store: Find the nearest MTN store to you. You can use the MTN website or app to find the store nearest to you.
- Show ID: When you get to the store, you may be asked to show an ID or proof of ownership of the SIM.
- Request for PUK Code: The store attendant will help you get your PUK code so you can unlock your SIM and get back to using your phone.
Going to a store may take a bit longer but it’s a sure way to get your PUK code if other methods don’t work.
5. Get Your PUK Code from Your Starter Pack
If you still have your SIM card’s starter pack, the PUK code should be on the card. Here’s what to do:
- Find Your Starter Pack: If you kept the original SIM card packaging, you will find the PUK code on that.
- Use the PUK Code: If you find the PUK code on the card, just enter it when prompted on your phone.
This one is often overlooked but is the easiest way to get your PUK code if you still have the starter pack.
Conclusion
Knowing how to check your MTN PUK code is important to get back to your phone when your SIM is blocked. Do you want to use the MyMTN app, USSD code, call customer service, visit an MTN store or refer to your starter pack, there are many ways to get your PUK code. Just choose the one that works for you and act fast to unblock your SIM. Remember the PUK code is a security feature so make sure to store it safely once you get it to avoid future problems.
